Lokman Hekim Istanbul HospitalPendik, Istanbul

Google reviewAbout the hospital

Today, my brother and I came to Lokman Hekim Hospital for a routine check-up. We come every year. But this year, we would like to thank Ms. Selda for welcoming and caring for us. She listened patiently, explaining everything step by step. I would like to thank her here as well and wish her continued success. Seeing such a caring person in such an institution truly made us happy.

Google reviewAbout the hospital

It's a terrible place. I used many of its departments, even had surgery there, but I'll never go near it again. When you call about the results, they even hang up on you.

Google reviewAbout the hospital

The receptionist in the emergency room told us our registration was complete and directed us to the doctor. However, when we went to see the doctor, we were told that no record had been created for us. Communication and coordination between departments are completely lacking. Patients being directed from one place to another in this way causes both a waste of time and serious inconvenience. One of the most basic things a hospital should have is order, communication, and professionalism. Unfortunately, we saw none of these. We were extremely dissatisfied with our experience. In terms of service quality and patient satisfaction, it is definitely an institution far below our expectations. We were not at all pleased.

Google reviewAbout the hospital

I would like to express my sincere gratitude to Cardiology Specialist Dr. Servet for his knowledge, experience, and valuable approach towards the patient. I would also like to thank Nurse Halenur for her smiling face, attentiveness, kind approach, and gentle touch. My thanks to the entire team for making me feel safe and valued.

Google reviewAbout the hospital

Ms. Selin from the Podiatry department is the perfect example of how much difference people who love their work make. From the very first minute, you feel safe thanks to her smiling face, sweet energy, attentiveness, and meticulousness in her work. It's an experience that's good for both your feet and your soul. 😄 I'm so glad I met her; it's truly valuable to see such wonderful people doing their jobs so well. I wholeheartedly recommend her. ✨

Google reviewAbout the hospital

Nurse Halenur had a gentle touch. As management, we urge you to ensure she is never lost; we would like the necessary steps to be taken. Although we came as a family to donate blood, we were very pleased. Her smiling face and sincerity were wonderful. I wish her continued success. Thank you, Lokman Hekim Hospital, thank you, Nurse Halenur.

Google reviewAbout the hospital

I would like to thank the radiology team at Lokman Hekim Kurtköy Hospital. I had to go both in the morning and close to the end of their shift. Their smiles and hospitality were the same. I'm sure they get very tired, but they definitely don't let it show to the patients. Dr. Birsen Dizman was inside, and Mrs. Kibar, Mrs. Gülten, and Mrs. Bedriye were there, their warm and reassuring demeanor making you feel they love their work. I wanted to thank them here as well. I wish everyone could do their jobs as well as they do.

Google reviewAbout the hospital

I would like to express my sincere thanks to Ms. Gülten, who works in the ultrasound department, for her cheerful demeanor, kind manner, and helpfulness. 🌸🌸🌸🌸🙏🙏🙏 …

Google reviewAbout the hospital

We would also like to thank Ms. Gülten from the Radiology Desk for her attention and care.

Google reviewAbout the hospital

I met Professor Burcu Aktürk on the day I had my gallbladder surgery, and from that very first day, I believed I could successfully overcome this challenging process with her help. Afterwards, I scheduled appointments with her and we started our diet program regularly. Her cheerful demeanor, sincere approach, motivation, and wonderful recipes always supported me throughout this process. Thanks to her, I reached my target weight. I sincerely thank her for her efforts, care, and support. She is definitely number one in her field! I wholeheartedly recommend her to everyone. 💐

Google reviewAbout the hospital

It's a very modern hospital, really, in terms of its structure!

Google reviewAbout the hospital

"We consulted podologist Selin Uçar for my son's ingrown toenail problem, which he had been experiencing for some time. From start to finish, she approached the process with such professionalism, care, and a friendly attitude that we both got through this stressful period very easily for our child and largely solved our problem. Her mastery of her work and approach to her patients are truly invaluable. I would like to thank her and the entire team at your hospital for this high-quality service. I wholeheartedly recommend her." Gokhan A.

Google reviewAbout the hospital

I have been working with Professor Burcu Aktürk from the Nutrition and Dietetics Department for about 1.5 months. In such a short time, we have achieved such healthy and positive results that I wish we had met sooner. She understood my needs and my body's needs so well from the beginning, and despite my busy work schedule, she took such good care of me that I go to our weekly appointments fitter, healthier, and more motivated. I would like to express my sincerest thanks to her first and foremost, and also to Lokman Hekim Hospital for facilitating our meetings.

Google reviewAbout the hospital

I would like to thank Dr. Birsen for her care, friendly demeanor, and professional approach. She made me feel safe and comfortable throughout the process. She patiently answered all my questions, and I was truly pleased with her detailed explanations and patient-oriented approach. Her humane approach is as commendable as her professional knowledge. I wholeheartedly recommend her.

Google reviewAbout the hospital

Please note that the chief physician may refuse to meet with you if you experience any problems.

Google reviewAbout the hospital

Nurse Halanur, who works in the blood collection section of the canal, was very helpful in overcoming my wife's fear of needles. She is a very good person, both in terms of humanity and her work. We thank her very much.

Google reviewAbout the hospital

I took my father to Ms. Birsen, and thankfully she took great care of us, listened attentively, explained everything in detail, and answered all our questions. My father was very pleased, and we thank her very much.

Google reviewAbout the hospital

Everyone was very kind, we got our business done quickly. The doctor quickly explained the necessary procedures and wrote the prescription. The receptionists were also very kind and efficient.

Google reviewAbout the hospital

"Thanks to my dietitian Burcu Aktürk, I broke the vicious cycle I couldn't break for years. With her approach, understanding, and correct attitude, she transformed my weight loss journey from a nightmare into a lifestyle. I'm so glad our paths crossed, she's absolutely a fantastic expert! I managed to lose the weight I couldn't lose for years thanks to Ms. Burcu's wonderful approach, smiling face, and correct guidance. She was not only a dietitian but also my biggest source of motivation during this process. Thank you so much for your efforts and for touching my life!"

Google reviewAbout the hospital

The staff at the reception desk really need training in interpersonal skills. This isn't just my personal opinion; patients who have been here for the past two days have repeatedly warned them. While they were attending to me, they were processing the work of other colleagues. I encountered them at two different desks; it can't be a coincidence. We pay as much as everyone else, and we kindly request that they pay attention to the customer service and support aspects. Unfortunately, not everyone comes to the hospital for happy news.

Google reviewAbout the hospital

Dr. Birsen was very attentive to me throughout the entire process; she's a wonderful doctor, and I was fortunate to meet her 🙏🏻 …

Google reviewAbout the hospital

I have been to this hospital twice and can't complain. The staff are excellent, so helpful. The hospital itself is lovely, the rooms are spacious and bathrooms are great. Looking forward to returning in February. Definitely deserves a 5 star review. My surgeon Dr Murat Yaman is also excellent.

Google reviewAbout the hospital

I had a mommy makeover with Dr. Murat Yaman in September and I am extremely satisfied with my results. Dr. Yaman contoured my waist and back with liposuction and then performed the muscle repair with tummy tuck. His precision has given me a beautiful hour glass body. I am forever grateful to Dr. Murat Yaman. He is the most sweetest, gentlest person. The nurses at the hospital also cared for after surgery and did their best to assist me because I did not have a companion. Bless their hearts.

Google reviewAbout the hospital

Nurse Halenur was very kind and gentle; I didn't even feel anything when she took the blood sample. Thank you for her smiling face and attentiveness.

Google reviewAbout the hospital

Nurse Halenur at the blood collection unit both loves her job and has a very gentle touch. Thank you.

Google reviewAbout the hospital

I went to see Dr. Birsen for a thyroid ultrasound, and she was very kind and attentive. She detected a nodule that hadn't been noticed during a previous check-up, and she explained everything clearly to us, including what it was and what we should do. I was truly very pleased. May God bless her.

Google reviewAbout the hospital

While I had a fantastic experience with our doctor, the hospital staff was quite inadequate. I visited the hospital at different times over a week. Each time, I encountered problems with the food, meals not being delivered to designated rooms, staff misdirecting patients, and the nurses, caregivers, and other hospital personnel being quite mediocre, except for the doctors. Something was constantly wrong or missing. I even witnessed conversations where they couldn't intervene for very long periods, even with patients who were bleeding. I hope our doctor leaves this hospital soon.

Google reviewAbout the hospital

Hello, I would like to express my sincere gratitude to Dr. Melda Eskifuruncu and her assistant, Merve Koçkan, at the Obstetrics and Gynecology Clinic of Lokman Hekim Istanbul Hospital. Dr. Eskifuruncu's approach, care, experience, and tolerance truly remind me every time I choose her. I am receiving support from her throughout my pregnancy. I hope to have a healthy delivery and welcome my baby. Thanks to the confidence she has given me, I believe I will have a very successful pregnancy. Furthermore, her assistant, Merve Koçkan, stands out significantly from the other assistants with her cheerful demeanor and caring attitude towards patients. Perhaps the things she does are small to some (for example, helping a pregnant woman get up from a stretcher, asking how she is), but from a pregnant woman's perspective, they are truly invaluable. I thank her very much for providing this support. I believe I will see her in even greater achievements in the future. I am truly satisfied with both the hospital and its staff. I hope it continues this way... 🙏

Google reviewAbout the hospital

Dr. Gülten from the Istanbul hospital's ultrasound department is very kind and motherly :) She wants to help everyone. Thank you.

Google reviewAbout the hospital

The professors and the cashiers are very rude and informal; even an ultrasound takes hours to get the results. It's a waste of time.

Google reviewAbout the hospital

I spent more time waiting in line than actually being examined. I would have waited less if I had gone to a state hospital. Appointment times are completely ignored. I was never able to get an appointment at my scheduled time. I spent my whole day here. Even though the staff at the internal medicine counter took down my name, they didn't let me join the doctor's queue.

Google reviewAbout the hospital

It's a disgrace. They make you wait in line 50 times in Internal Medicine. You go to your appointment, and there's a 30-minute wait for that. You get in an hour after your appointment, then there's a queue for blood tests, and then when you come back in the afternoon for the results, there's another hour for that. A terrible service.

Google reviewAbout the hospital

Two of my elderly family members visited the emergency room of this hospital late at night due to high blood pressure. The hospital staff and nurses treated them both with utmost care, attention, and kindness. Furthermore, considering their financial situation, they provided the necessary services free of charge, which made us very happy. I wholeheartedly thank this hospital for winning the hearts of me, my family, and my elderly family members with both their humane approach and the healthcare they provided. I highly recommend such a sensitive and dedicated healthcare institution to everyone.

Google reviewAbout the hospital

Today I went to the emergency department of Lokman Hekim with complaints of weakness, nausea, and diarrhea. From the initial greeting in the emergency room to Dr. Murat and the nurses in the observation area, everyone took excellent care of me. The cleanliness of the hospital was also fantastic. Congratulations!

Google reviewAbout the hospital

I made a very good decision meeting with him. The information he provided put me at ease. Thank you.

Google reviewAbout the hospital

Podiatrist Selin Uçar is a knowledgeable and expert doctor. She played a huge role in healing and restoring the health of two of my nails that were in terrible condition. We are so grateful for her. May God keep her with us.

Google reviewAbout the hospital

⭐⭐⭐⭐⭐ Outstanding Hospital Experience and Exceptional Care I had a wonderful experience at this hospital during my stay for rhinoplasty (nose surgery). From the moment we arrived, the staff were professional, attentive, and genuinely committed to making sure our needs were met. Although there was a language barrier because not everyone spoke English, the staff did an excellent job communicating with us, understanding our requests, and making sure we received the care and assistance we needed. They were incredibly efficient, quick to respond, and took the time to listen and understand exactly what we were asking for. We never felt like our concerns were being ignored. The doctors also deserve special recognition for their professionalism and punctuality. They came to see us in a very timely manner and continued checking on us frequently after surgery, which gave us great comfort and reassurance throughout the recovery process. A special shout-out to Miss Inci, who is responsible for the nursing team. The nurses on Floor 4, Block A, were absolutely wonderful! They were attentive, helpful, and caring, and their dedication made our hospital stay so much more comfortable. Their hard work and commitment to patient care truly deserve recognition. Overall, I am extremely grateful for the care we received. Despite the language barrier, the entire team went above and beyond to make sure we were understood, comfortable, and well taken care of. Their efficiency, kindness, and professionalism made a lasting impression on us. Thank you to the doctors, nurses, and entire hospital team for making this experience such a positive one. I would absolutely recommend this hospital to anyone considering surgery and looking for a team that genuinely cares about its patients!

Google reviewAbout the hospital

I would like to thank Ms. Halenur in the blood collection department. She was very kind and gentle, and also very polite.

Google reviewAbout the hospital

Their systems are down, they don't call to give information, everyone is waiting in line at the hospital like at the Social Security Institution (SSK). Of course, there will be an epidemic, people who come for a simple test will get sick and leave. I keep coming here, my initial complaints are still the same. None of my illnesses have received a positive response. Even at the SSK, when I said my legs were aching and burning, they referred me to many stages 10 years ago, and they did a vascular check. They didn't even do that here. I think today will be my last visit.

Google reviewAbout the hospital

We make appointments early in the morning, but no matter what time we arrive, they say there's no system, like the post office, wasting our time. If there's no system, don't use cheap software or programs; you know how to charge at least 6000 TL for a single examination! What do you mean there's no system, are we supposed to die or what?! Also, there are too many women working there unnecessarily, their chatter never stops!